Bolt: Request a Ride

Bolt — Fast, Convenient Rides Wherever You Go

Bolt makes getting around your city easier with convenient ride-hailing, vehicle rental, scooters, e-bikes, and package delivery options. Whether you're commuting to work, heading to the airport, or simply running errands, Bolt helps you find a convenient way to get where you need to go.

Why Choose Bolt?

• Request a Ride in Seconds: Quickly order a ride and connect with a driver nearby.
• Transparent Pricing: See the fare before confirming your ride, helping you avoid unexpected costs.
• Multiple Payment Options: Depending on your location, you can pay securely using a credit or debit card, Apple Pay, or cash.

Easy Ride Booking

Ordering a Bolt ride takes just a few simple steps. Open the app, enter your destination, select the ride option that suits you, and request your trip.

1. Open the Bolt app and enter your destination.
2. Choose from available ride categories such as Comfort, Premium, Electric, XL, and more.
3. Confirm your ride and track your driver in real time.
4. Arrive at your destination and rate your experience.

Ride Options for Different Needs

Bolt offers different transportation options depending on the city you're in. You may be able to choose a comfortable everyday ride, a premium vehicle, an electric car, or an XL option when traveling with a larger group.

Availability and ride categories can vary by location, so the app shows the options available in your area.

Safety Features

Safety is an important part of the Bolt experience. The app includes several features designed to provide additional peace of mind during your journey.

• Emergency Assist: Quickly alert Bolt's Safety Team in an emergency.
• Audio Trip Recording: Record audio during eligible rides for additional security.
• Private Contact Details: Your personal phone information can remain confidential when contacting your driver.

Some safety features may require the app to operate in the background.

Schedule a Ride in Advance

Planning an airport transfer, early morning journey, or important appointment? Bolt allows you to schedule certain rides ahead of time. Depending on your location, trips can be scheduled from as little as 30 minutes to as far as 90 days before pickup.

Bolt Plus

Bolt Plus is a premium membership option that provides additional benefits for eligible users. Membership perks can help make regular trips more convenient while providing additional value for frequent riders.

Bolt Drive

Bolt also offers Bolt Drive, a car-sharing service available in selected markets. Users can rent vehicles directly through the app, with the service focusing on expanding access to electric and hybrid vehicles.

In supported locations, the app can also be used to rent Bolt scooters and e-bikes, giving users additional ways to travel short distances around the city.

Send Packages With Bolt

Need to send something across town? In supported cities, the Send ride type allows users to arrange convenient package delivery. Instead of traveling yourself, you can use the service to have a parcel transported to its destination.

Available Around the World

Bolt operates across numerous markets worldwide, providing transportation services in cities across Europe, Africa, Asia, and other regions. The exact services and ride categories available depend on the city.

Key Features

• Fast ride booking
• Upfront fare information
• Real-time driver tracking
• Multiple ride categories
• Multiple payment methods
• Emergency assistance
• Audio trip recording in supported markets
• Private driver communication
• Advance ride scheduling
• Bolt Plus membership
• Car sharing with Bolt Drive
• Scooter and e-bike rentals in supported locations
• Package delivery through the Send option

A Convenient Alternative for Getting Around

Whether you're heading across town, catching a flight, exploring a new city, or sending a package, Bolt brings multiple transportation options together in one app. With upfront pricing, real-time tracking, flexible booking, and a range of mobility services, getting around can be simpler and more convenient.

Open Bolt, choose how you want to travel, and get moving.